Support from 247TailorSteel

You can always count on receiving proper assistance and support when ordering products. A range of documents, services and options are available for you to order in a manner that best suits you. Do you have questions about ordering, Sophia® or other matters? Find your answers easily in our online help center.

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Frequently asked questions

We have compiled the frequently asked questions on one page. Do you have a question about Sophia®, drawings, machining techniques, financial matters or anything else? Ask your question in our help centre and find your answer straight away.

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Support form

Are you unhappy with your order or has there been a problem?Send us your complaint along with your details so that we can resolve the issue for you as quickly as possible.

You find the support form here »

Delivery options

There are several delivery options for your products.You can select appropriate packaging options and exercise control over delivery.We will send you an estimated delivery time along with a Track & Trace link.You can also arrange for pick-up at one of our locations.

Downloads

Here you will find various documents to help you order products. A number of manuals and tools are available,including a user guide to the online software Sophia®. You will also find a list of materials and ISO certificates.

You find the downloads here »

Questions about services?

Do you have any questions or comments about our services? Please contact our Customer Service Team via this page.