You can always count on receiving proper assistance and support when ordering products. A range of documents, services and options are available for you to order in a manner that best suits you.
Here you will find various documents to help you order products. A number of manuals and tools are available,including a user guide to the online software Sophia®. You will also find a list of materials and ISO certificates.
Always check the submission guidelines before ordering a product.You will then be sure that your technical design can be manufactured on our machines.These specifications include requirements for different types of technical files (STEP, DXF/DWG) as well as details about various materials and operations.
There are several delivery options for your products.You can select appropriate packaging options and exercise control over delivery.We will send you an estimated delivery time along with a Track & Trace link.You can also arrange for pick-up at one of our locations.
You can easily find answers to most questions without contacting us.We have compiled a list of the most frequently asked questions about file delivery, working with Sophia®, the various processing options, materials and other issues.
Are you unhappy with your order or has there been a problem?Send us your complaint along with your details so that we can resolve the issue for you as quickly as possible.
Do you have any questions or comments about our services? Please contact our Customer Service Team via this page.