You can always count on receiving proper assistance and support when ordering products. A range of documents, services and options are available for you to order in a manner that best suits you. Do you have questions about ordering, Sophia® or other matters? Find your answers easily in our online help center.
nextWe have compiled the frequently asked questions on one page. Do you have a question about Sophia®, drawings, machining techniques, financial matters or anything else? Ask your question in our help centre and find your answer straight away.
Are you unhappy with your order or has there been a problem?Send us your complaint along with your details so that we can resolve the issue for you as quickly as possible.
There are several delivery options for your products.You can select appropriate packaging options and exercise control over delivery.We will send you an estimated delivery time along with a Track & Trace link.You can also arrange for pick-up at one of our locations.
Here you will find various documents to help you order products. A number of manuals and tools are available,including a user guide to the online software Sophia®. You will also find a list of materials and ISO certificates.
Do you have any questions or comments about our services? Please contact our Customer Service Team via this page.