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Sophia®-questions
Technical questios
Delivery questions
Quality questions
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Sophia®-questions
Technical questios
Delivery questions
Quality questions
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Go to Sophia®
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247TailorSteel support
Quotations & orders
Quotations & orders
From validity quotes to the status of your order.
Quotations
Can I combine multiple quotes into one quote?
How can I change the reference of a quote?
Can I have a price adjustment made to my quote?
Orders
Can I cancel my order?
Is it necessary to send our purchase order to you?
Can I make a special request for my order?
My order has not yet been put into production. Why is this?
Can I still change my order and/or add something?
How can I change the reference of an order?
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Packaging
Why do I have to pay packaging costs?
What packaging options do you offer?
Order confirmation
Where can I find my reference number?
I have not received an order confirmation. What should I do?
Why do the packaging costs on the quotation and order confirmation not match?
