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How can I change the reference of an order?

You can edit an order’s reference and/or description as follows:

  1. Log in to Sophia®.
  2. Go to the “Orders” tab.
  3. Click on the desired order.
  4. Click on the pencil icon to the left of the reference number and/or description.
  5. Change the reference number and/or description.
  6. Save.

You can immediately download the updated order confirmation in PDF or XML format and will also receive it via email.

The above is possible as long as your order is still in production. Once we begin shipping it (and you receive the invoice), it is no longer possible to change the reference and/or description.

Note: Read here how to change the reference of a quote.