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How can I request a quote and place an order in Sophia®?

Once you have configured the parts, you can proceed to checkout. Here you can review your order, specify a few preferences and request a quote.

Check your order

First, carefully check your order via the project overview. Have you selected the correct material and material thickness for the product? Also check that you have specified the desired quantity of the product.

Reference

The next step is optional: you can enter a reference and description. This can help you to easily find the order in the future.

Services

Here you can choose the desired packaging and additional services. You can choose from the following options.

Standard packaging: Products are packaged according to standard instructions.

Paper interlayer: To reduce the risk of scratches caused by movement during transport, choose a paper interlayer. This provides extra protection for your product.

Please note: only possible for products larger than 200x200mm that are packaged on pallets.

Complaints resulting from scratches caused by not using a paper interlayer will not be accepted by 247TailorSteel.

No packaging: Go for sustainability and choose not to add protective material to your order. However, this does carry the risk of the products being damaged by shifting. To prevent product loss, the products are always placed on a base plate.

No cover plate is used, so the products are visible in the pallet.

Complaints resulting from scratches caused by not using protective materials will not be accepted by 247TailorSteel.

Heat-treated pallets: Heat-treated pallets are required for import or export outside the EU. Choose ISPM15 pallets directly and avoid repackaging products.

Sorting and labelling products: Products are sorted and labelled before packaging. Advantage: you can see at a glance what is on a pallet.

Delivery address

Here you can enter the desired delivery address. It is also possible to add new delivery addresses. This is useful if you are ordering on behalf of several companies.

We also offer customers the option of collecting orders from us themselves.

Then click on “Next step”.

Date & price

A window will appear to select the delivery date. There are 5 shipping options:

  • Sprinter
  • Fast
  • Standard
  • Economy
  • Long term

The following applies. If you choose Sprinter, you will pay the most for shipping, but you will receive your order the fastest. If you choose Long term, you will pay the least for shipping, but delivery will also take the longest. The rest fall in between.

The exact price depends on your order and will be displayed after you select the shipping method.

Below that, you will also find the packaging and transport costs, which are determined by the size of your order and the desired shipping option.

By default, we tick the option “Allow earlier delivery”. If you do not want this, you must untick it. You can also untick it in your account settings. Then it will be disabled by default.

Click on “Next step” once more and your quote will be generated.

Order overview

This overview shows the delivery address, delivery date, your order and the costs. You can also download the quote in PDF format. The quote is valid for 48 hours.

Would you like to place the order immediately? Then agree to the terms and conditions and delivery specifications and click on “Place order >”.